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Bed Bugs

Bed bugs are small, flat, reddish-brown insects that are found in people’s bedrooms and other parts of the home. They hide in dark spots and can be found along dark mattress seams, box springs, headboards, and baseboards, where they hide during the day.  During the night they will bite which usually leaves small itchy red marks, like that of a mosquito bite. The level of reaction varies from person to person.

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Bed Bug Facts

Bed bugs are small, flat, reddish-brown insects that are found in people’s bedrooms. They can be found along mattress seams, box springs, headboards, and baseboards, where they hide during the day. Bed bugs have a one-year life span during which time a female can lay 200-400 eggs depending on food supply and temperature. Eggs hatch in about 10 days.


During the night they will bite which usually leaves small itchy red marks, like that of a mosquito bite. The level of reaction varies from person to person. Often these bites are found in rows, on the arms, legs and torso.


It is important to note that bed bugs (unlike some other insects) are NOT an indicator of poor cleanliness, lack of sanitation or bad housekeeping. Bed bugs only need to have a person living in a home, regardless of the conditions.


Bite marks are the usual indicator that bedbugs are present. Most people have reactions of itchy red marks, but some people don’t react to their bite. Aside from bite marks, an indication that you may have bedbugs are the droppings and blood stains they leave on sheets, pillows, and blankets. These look like small black drops of blood.


The best indicator of bedbug activity is the bed bug itself.


Bed bugs, in the past, were thought to be eradicated. Recently, due to increasing travel through the world, as well as a decrease in pesticide use in general (hotels), there has been a dramatic rise in bedbugs. People who travel can pick them up in their suitcases and clothing and bring them back into their homes.


If you think you may have a problem with bed bugs, you would need to thoroughly inspect the bedroom. Check the mattress seams, box springs, spaces or cracks in headboards, along the baseboards, and any small gaps that the bed bugs could hide in that are close to your bed, between the cushions of couches and chairs, under area rugs and the edges of carpets 


If you find bed bugs or are noticing symptoms, please give a professional a call so the problem can be properly diagnosed and treated. By doing this, you can help keep your home well maintained.


Other Signs of an Infestation

- Distinct Smell : Emits a sweet odor described as obnoxiously sweet

- Spots: Blood spots on bedding

- Welts on occupants

- Live insects

DIY - Do It Yourself Tips

While bed bugs can be very difficult to control without pest control professionals, you can succeed to some extent if you are thorough in keen identification, preparation and treatment.


- Start by getting rid of any clutter, as this will eliminate the places they can hide.

- Next, seal all items in plastic bags before moving them from the infested room. This will prevent you from spreading the bed bugs to other rooms and making your problem worse.

- Look for bedbugs droppings, eggs and live bedbugs in the bedding, furniture and baseboards.

- Identify the infested area and spray with Ready to Use Insecticide. Please insect glue boards to monitor for any new activity. 

- After spraying protect your bedding with bed bug mattress and box spring covers.

Frequently Asked Questions

Q: Where do bedbugs come from?

A: Bedbugs are spread through human travel. They can be obtained from visiting a hotel, hostel, family, or friends. They can be transferred through an overnight visit, or a day visit. Once they are introduced, they can spread through an apartment building (from unit to unit).


Q: I kept getting bites on my body, but my other family member didn’t, is that normal?

A: Yes, it is normal, because everybody has different allergic reaction towards the bites. Some people does not react toward bites, therefore they do not feel itchy and do not notice any bites on their bodies. We suggest carrying out the bedbugs sniffing dog inspection to your place; alternatively you can always check with your doctor.


Q: What do bedbug bites look like?

A: These look like mosquito bites, however not everybody reacts to the bedbug’s bite and some people react more. It depends on a persons’ allergy level to the bite. When a reaction occurs, they are usually red, slightly raised, and itchy. Also, they are often found in rows or circles along arms or legs.


Q: Do bedbugs transmit diseases?

A: No, they have never been shown to be able to transmit any diseases.


Q: Does the cold kill the bedbugs?

A: To kill bedbugs, the temperatures would need to be below -30 degrees Celsius for 6-8 days. This doesn’t kill the bedbugs’ eggs, so if you brought it back inside the eggs could hatch and re-infest your unit. A hot wash and a hot dryer is a much better method to kill bedbugs.


Q: Will the spray leave a stain?

A: Our sprays do not stain. We don’t spray on leather or other similar materials, as it can soak in and cause damage.


Q: I am not comfortable that you will spray any chemical to my furniture?

A: We will only spray/treat the seams/edges of the furniture, like the seam of mattress, underneath the bed frame, plus client always need use clean bedding, and do a thorough vacuuming to the treated place. For most of cases, we do not spray dining table, chairs, kitchen appliance, electrical appliances etc.


Alternatively, we can suggest heat chamber to the client, it will a chemical free way to eliminate bedbugs.


Q: Is the spray air-borne?

A: The spray is non-volatile and therefore is not in the air.


Q: I have bedbugs and how do you guys fumigate the place?

A: Fumigation is old treatment method, and we do not do fumigation to house/apt, we will do the targeted heat application to eradicate bedbugs.


Q: I have dog/cat/bird at home, can I leave them in unit while you guys doing the inspection/treatment?

A: NO. Pets need to be out of unit on the job day.For the inspection, we do not want animal disturb our dog, as this is working K-9 dog. No feeding is allowed as well.  For the treatment, customer needs to take them away, and make sure that they should be out of treated place for at least 4 hours.


Q: Do I have to wash all my clothing?

A: We recommend washing all clothing that could have come into contact with the bedbugs. This is especially the case for clothing on the floor, from suitcases and in drawers. Hanging clothing, provided it doesn’t touch the floor, should be okay.


Q: Do I need to prepare all the room? Are you going to treat the entire place?

A: Yes, please follow the preparation sheet; we are going to inspect and treat the entire house, including basement, bathroom, living room, and bedroom. Please try your best to do the preparation, the better preparation you do, the better job we can carry out. (But we do not spray/treat kitchen cupboards, cabinet, pantry, as bedbugs do not stay in these areas.)


Q: What do I do if I have a heavy piece of furniture by the wall that I can’t move?

A: You can leave a heavy piece of furniture and our technicians will work around it.  


Q: Do I have to get rid of my mattress? If I get rid of mattress, will the bedbugs’ problem be gone?

A: We would only recommend getting rid of the mattress if there is a very heavy infestation, especially if the mattress is ripped and the bedbugs are able to get inside the mattress itself. This is something that our technicians will recommend on site to either yourself or your resident manager. There are other alternative ways to keep it, such as using the heat chamber or using mattress/box spring covers. 


 This will get rid of the bedbugs that are on your mattress, but it doesn’t take into account the bedbugs that are behind the baseboards and other gaps.


Q: If I wrap my mattress in plastic, does this kill the bedbugs?

A: No. This can help to contain them inside the mattress, but it doesn’t kill the bedbugs. If you have covered your mattress or couch with plastic we would recommend removing it prior to a spray treatment. If it is left on, our spray isn’t able to penetrate the plastic to kill the bedbugs. We sell mattress/box spring covers that can be used to keep your mattress/boxspring bedbug-free after the final treatment.


Q: Your tech did the steam/heat/spray to my place last week, and I still saw some bedbugs last night?

A: It is normal to notice some activity for two weeks after the spray. Our spray has very good residual effect. So, the bedbugs will come in contact with chemical. It is recommended to continue vacuuming the bugs for at least two weeks. Please keep monitoring the activity for two weeks and if the activity continues to increase, please contact our office again. I will send my tech to do a remedial spray. ( if the client called again after 2 weeks, then get exact details, such as got bites, area that they found problem, live or dead bedbugs, bed/couch has activities etc, send a tech for a remedial.


Q: I have serious medical condition/asthma/surgery; do you think 4 hours is enough time?

A: You should consult this situation with your doctor. You can get the MSDS sheet on our website. We are not doctors, and we cannot provide suggestion if this is related to your health.

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